Last updated: March 9, 2026 This Privacy Policy explains how Leveh collects, uses, stores, shares, and protects personal data in connection with the operation of its Platform. By using Leveh, you acknowledge that you have read this Policy and understand the data processing described here.Documentation Index
Fetch the complete documentation index at: https://docs.leveh.com/llms.txt
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1. Who controls your data
Leveh acts as the controller of the personal data processed in connection with the operation of the Platform, to the extent it determines the purposes and essential means of processing, subject to applicable law.2. Data we may collect
We may collect the following categories of data, depending on how you use the Service:2.1. Registration and identification data
- name;
- email address;
- internal account identifiers;
- authentication and verification-related data.
2.2. Data provided during use of the App
- onboarding responses;
- profile information;
- age, date of birth, and gender, when provided;
- weight, height, weight goal, and progress-related data;
- logs related to habits, routines, hydration, protein, fiber, and activity;
- treatment-related records, medication, dosage, frequency, and dates entered by the user;
- check-ins, symptoms, perceived effects, observations, and personal notes.
2.3. Technical and usage data
- device type;
- operating system;
- language;
- technical identifiers;
- access logs, timestamps, and usage events;
- navigation and feature interaction data;
- analytics and performance data.
2.4. Support and communications data
- messages sent to support;
- request history;
- information provided through support or contact channels.
3. Sensitive data
Some data processed by Leveh may be considered sensitive personal data, especially information related to health, wellness, medication use, symptoms, body progress, and related information provided by the user. We process such data with enhanced security measures and only for purposes compatible with the provision of the Service, personalization, history generation, tracking features, and other applicable legal bases.4. How we collect data
We may collect data:- directly from you, when you complete forms, onboarding, profile fields, logs, and check-ins;
- automatically, through your use of the App or website;
- through providers and tools that support authentication, infrastructure, analytics, notifications, and support;
- through interactions with our official communication channels.
5. How we use data
We may process your data for the following purposes:- to create, authenticate, and manage your account;
- to provide access to the App and subscribed features;
- to store your history and logs;
- to personalize your experience and displayed content;
- to generate charts, summaries, reminders, insights, and tracking features;
- to send transactional notifications and communications;
- to provide support and respond to requests;
- to monitor performance, stability, security, and fraud prevention;
- to improve the Platform, fix bugs, and develop new features;
- to comply with legal or regulatory obligations and exercise legal rights.
6. Legal bases
Depending on applicable law, we may process personal data under one or more of the following legal bases:- performance of a contract or steps prior to entering into a contract;
- compliance with legal or regulatory obligations;
- legitimate interests, where applicable;
- consent, where required;
- protection of life or physical safety, where applicable;
- establishment, exercise, or defense of legal claims;
- other lawful bases allowed under applicable privacy laws.
7. Sharing of data
We may share personal data, where necessary, with:- cloud infrastructure, hosting, and database providers;
- authentication, communication, email, notification, and support providers;
- analytics, monitoring, and error prevention tools;
- service providers acting on our behalf and under our instructions;
- public authorities, regulators, courts, or third parties where legally required or necessary to protect our rights.
8. International transfers
Some providers, systems, or infrastructure used by Leveh may be located outside your country, which may involve international data transfers. Where this occurs, we will seek to adopt appropriate measures to protect your data in accordance with applicable law and reasonable security and governance standards.9. Retention and storage
We retain data for as long as necessary to fulfill the purposes described in this Privacy Policy, including for:- maintaining your account and history;
- providing the Service;
- complying with legal or regulatory obligations;
- auditing, security, and fraud prevention;
- establishing, exercising, or defending legal claims.
10. Information security
We adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, destruction, or improper processing. These measures may include, where applicable:- access controls;
- authentication mechanisms;
- encryption in transit and, where appropriate, at rest;
- environment segregation;
- event and log monitoring;
- role-based or need-to-know access limitations.
11. Your rights
Depending on your jurisdiction and applicable law, you may have rights such as:- confirmation of whether we process your personal data;
- access to your personal data;
- correction of inaccurate, incomplete, or outdated data;
- deletion, anonymization, blocking, or restriction of data in certain circumstances;
- portability, where applicable;
- information about data sharing;
- information about the consequences of refusing to provide consent, where consent is the legal basis;
- withdrawal of consent, where consent is the legal basis;
- objection to certain processing activities, where applicable;
- requesting account and data deletion, subject to applicable legal retention obligations.
12. How to exercise your rights
You may exercise your privacy rights through Leveh’s official contact channels. Suggested privacy contact:- Email:
privacy@leveh.app
13. Cookies and similar technologies
If Leveh operates a website, landing pages, web dashboards, or public pages, we may use cookies and similar technologies for operation, security, analytics, and user experience improvement. Where applicable, additional information may be provided through a separate cookie notice or contextual disclosure.14. Children and teenagers
Leveh is not primarily directed to children. If minors are allowed to use the Service under applicable law, such use must comply with legal requirements and, where necessary, involve authorization and supervision by a parent or legal guardian.15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available through our official channels. Where required, we may provide additional notice of material changes.16. Contact and data protection contact
Requests regarding privacy, data protection, and exercise of rights may be sent through Leveh’s official channels. Suggested contact:- Email:
privacy@leveh.app - Website:
https://leveh.app